Terms and conditions for the supply of goods through the Sahar BMD Jewellery online store. These Terms and Conditions shall apply to all contracts entered into by Sahar BMD Jewellery (“Sahar BMD Jewellery”, “we”, “our”, or “us”). By placing your order with us you are accepting these Terms and Conditions. Where you do not accept these Terms and Conditions in full, you do not have permission to access the contents of this website and should cease using it immediately.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms & Conditions”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms & Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Our store is hosted on NameCheap.

They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

1. SITE ACCESS AND CHANGES

Our website changes regularly and access to this site is permitted on a temporary basis. We aim to update our site regularly, and may change the content at any time, including the product details and pricing without notice. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms and that they comply with them.

2. CONTRACT

No contract will exist between you and Sahar BMD for the sale of any product unless and until Sahar BMD Jewelry has accepted your order with a confirmation email and a full payment is taken from your credit/ debit card. Our acceptance of your order brings into existence a legally binding contract between us. Only adults (persons aged 19 and over) are entitled to enter into legally binding contracts.

Sahar BMD Jewelry reserves the right not to accept your order in the event that we are unable to obtain authorization for payment, if shipping restrictions apply to a particular item, if the item ordered does not meet our quality control standards and is withdrawn, out of stock or if there is an error in pricing or content. We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable for any indirect or consequential loss, damage or expenses arising from not accepting your order and we shall have no liability to you, by way of compensation, other than to refund the amount paid for the goods in question.

3. PAYMENT

By purchasing on this site, you confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment, we will not be liable for any delay or non-delivery. We accept online payment by major credit cards, including Mastercard, Visa.
All prices are shown in USD. Payment can only be accepted in USD and will include GST and/or other applicable taxes. The price you pay is the price of goods at the time you place your order even if the price of the goods has changed since the date of the order changed.

4. TAX AND DUTIES

SAHAR BMD is not responsible for any duties incurred during the shipping process.

Orders shipped to outside of Canada could be charged with customs fees. You may receive a separate invoice from UPS for these customs costs. Unfortunately, we cannot predict the extent of these costs, which are your responsibility. Please consult the local customs office to determine the amount of duties and taxes that will be charged on your package. Please also note that we are unable to fulfill any request to declare your package for any value other than the total value paid at checkout.

We are not responsible for the fees collected as custom duties on your import and can not offer a reimbursement or refunds.

5. ORDER VERIFICATION

All payment methods are secured and validated. For the protection of our customers, some orders might be subject to payment verification. If your order is placed on hold, we will contact you right away to minimize any delay of your order.

**Tracking Your Order

You can quickly and easily track the progress of your shipped order via the UPS website.

Find the UPS tracking number contained in the shipping confirmation email that we sent you. Visit www.ups.com, select the option to track your package and enter the shipping number that was provided.

Tracking number is generated for each purchase. If the tracking number indicates that the item is lost, we will refund the purchase. However, if the tracking number indicates that the shipment has been delivered and the buyer has not received the item, it is the responsibility of the buyer to report the missing shipment to the courier for investigation. We are no longer responsible for the loss of items once it has been marked as delivered by the courier and signed by the receiver, we can provide additional support by opening an investigation with the proper agent.

Once an item is shipped we can no longer make changes or amend or re-route the address. You must contact the shipping company and provide the tracking number and make that request.

6. Shipping

Orders shipped to outside of Canada could be charged with customs fees. You may receive a separate invoice from UPS for these customs costs. Unfortunately, we cannot predict the extent of these costs, which are your responsibility. Please consult the local customs office to determine the amount of duties and taxes that will be charged on your package. Please also note that we are unable to fulfill any request to declare your package for any value other than the total value paid at checkout.

We process orders Monday through Friday, excluding holidays. Orders received on weekdays after 3pm ET, on weekends or holidays will begin processing the next business day. Shipping times may also vary due to the availability of our merchandise.

7. DEFECTIVE AND DAMAGED ITEMS

All sales on www.saharbmd.com are final. We will gladly address any questions or concerns you may have before making a purchase, please do not hesitate to contact us at info@saharbmd.com. If you receive an item that is defective, please send us an email including your name, proof of purchase, a description of the issue, and photos of the item immediately upon receiving the item. We reserve the right to deny any request for return, exchange, or repair.

All parcels must immediately be opened in the presence of the Courier upon receipt of the goods, to verify that the Goods are contained in the parcel are untampered with and undamaged. You acknowledge that if you fail to do this and subsequently find the Goods are not contained therein or have been damaged during delivery, we may not be able to claim against the Courier or against our insurers. Accordingly, if you do fail to do this, you agree that you will be solely liable for any such loss or damage and shall waive, release and indemnify us from and against any claims relating thereto, to the fullest extent permitted by applicable law. All shipments will be sent with a tracking number and require a signature to verify the date that you received the package.

The item must be returned as soon as possible, as determined by the shipment receipt and tracking number. The buyer is responsible for any return shipping.

8. REPRESENTATION AND SPECIFICATION OF GOODS

Some items may appear slightly larger, smaller, or of a different color than the actual piece of jewelry due to screen defaults and photography techniques. Other items may be represented at a larger than actual size in order to clearly show details, or smaller than actual size in order to show the entire item. Due to the limitations of color display your screen may not show exactly the correct color of the product being viewed. We make every effort to display as accurately as possible the colors and images of our products but cannot guarantee that the image displayed on our website is completely accurate.

9. REFUNDS AND EXCHANGES

Each piece of Sahar BMD jewelry is made to order; In case of earrings for hygiene purposes we can not exchange or refund any earrings therefore, we cannot offer a refund on a piece unless it is found to be faulty. In certain circumstances, we may be able to offer an exchange for another piece. If items are found to be defective on receipt, you will be able to exchange for that same item and if not available, an in-store credit. (according to section 7)

We are not responsible for any packages that are lost or stolen while in transit.

We cannot guarantee that we will receive your returned item.

You are responsible for the cost of returning your items and providing us the return tracking number. Please arrange a return shipment using a carrier of your choice. We apologize – you must bear the return shipping costs, which are non-refundable.

10. INTELLECTUAL PROPERTY

The entire content of this website, including all jewelry designs, photographs, logo,  text, images, designs, marks, SAHAR BMD trademark, www.saharbmd.com domain name, icon, demonstrative, written, electronic, graphic and other kinds of technical data, computer software, distribution system, business model and method and other content of the SAHAR BMD Website (the “Content”) is copyrighted, trademarked, legally protected and other intellectual property rights it contains, including the use of the name Sahar BMD is the sole property of Sahar BMD.

You may store, print and display the content supplied solely for your own personal use and you may draw the attention of others within your organization to material posted on our site.

You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise.

By using this service, you agree that you will not attempt to undermine the integrity of this website.

11. CHANGES TO TERMS & CONDITIONS

You can review the most current version of the Terms & Conditions at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms & Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

12. MATERIALS

While we do our best to ensure the quality of materials used, we are not responsible for metals that are received from suppliers that do not wholly state all the materials used in a certain metal. Sahar BMB cannot predict your body’s physiological response to any given material at any given time and is not responsible for any allergic reactions to metals, or any part of your piece, that may take place. We cannot replace your item due to such a reaction and am released from any legal obligation to cover any medical cost of any kind associated with the piece of jewellery.

13. PRIVACY

All personal details entered by our customers remain secure on our server until orders are downloaded and processed. We do not supply or sell customers details to any outside organization. We will endeavor to take all reasonable care, in so far as it is possible to do so to keep all details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering.

These Terms and Conditions are subject to the Personal Information Protection act of British Columbia, the Freedom of Information and Protection of Privacy Act (where applicable), and the Personal Information Protection and Electronic Documents Act of Canada (where applicable). Furthermore, there may arise certain circumstances where the Council may be required to share information as mandated by law, regardless of our Privacy Policy.

14. PROPER LAW AND JURISDICTION

These Terms and Conditions do not affect your statutory rights. If any provision in these terms and conditions is prohibited by law or judged by a court to be unlawful, void or unenforceable, the provision shall, to the extent required, be severed and rendered ineffective as far as possible without modifying the remaining provisions and shall not in any way affect any other circumstances of or the validity or enforcement of these terms and conditions.

The web site, its contents, terms and conditions and contracts shall be governed by and construed in accordance the Laws of British Columbia.
All disputes arising out of or in connection with this agreement, or in respect of any legal relationship associated therewith or derived therefrom, shall be referred to and finally resolved by arbitration administered by the British Columbia International Commercial Arbitration Centre pursuant to its applicable Rules. The place of arbitration shall be Vancouver, British Columbia, Canada.

We reserve the right to change at any time these terms and conditions without prior notice to you.

15. AGREEMENT

These terms and conditions set out the entire agreement between you and Sahar BMD Jewelry in respect of the matters herein. They supersede any previous agreement or understanding in relation to the subject matter hereof. No variation of these terms and conditions are binding on us unless agreed by us in writing.

16. CONTACT INFORMATION

If you have any questions about these Terms & Conditions, please email us.

17. Delivery Policy

Once we have received your payment, we will send your order confirmation via e-mail. The items will be processed and shipped in four business days. Once we ship your order, you will receive an email with the tracking number. SAHAR BMD is not responsible for any import duties, clearance fees or brokerage fees including any other additional charges for international shipments. Payment of these amounts will be necessary to release your order from customs on arrival.